Customer satisfaction is important to us.
Returns
We accept returns only for:
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Damaged products
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Defective products
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Incorrect products received
To initiate a return, contact us within 48 hours of receiving your order with clear photos or videos of the issue.
Non-Returnable Items
For hygiene and safety reasons, the following cannot be returned:
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Opened products
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Used products
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Customized or personalized items
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Gift cards
Refunds
Once your return request is approved and the item is received and inspected, refunds will be processed within 5-7 business days.
Refunds will be credited to the original payment method.
Exchanges
Eligible products may be exchanged based on availability.
Cancellation
Orders may be cancelled before dispatch. Once shipped, orders cannot be cancelled.
For return and refund assistance, contact us at .