Shipping Policy

Welcome to Kawaii World! We make sure your kawaii goodies reach you safely and swiftly. Here's everything you need to know about how we ship.

Processing Time

Orders are typically processed within 18–24 hours and shipped within 2–4 business days after confirmation. During peak seasons, festive periods, or special promotions, processing may take slightly longer.

Shipping Methods

  • Standard Shipping: Estimated delivery within 5–7 business days
  • Priority Shipping: Estimated delivery within 2–3 business days (available for Indian warehouse products only)

Shipping Charges

  • Standard Shipping: FREE on orders above ₹499. For orders below ₹499, a flat rate of ₹79 applies.
  • Priority Shipping: Available at an additional charge based on your location and order weight.
  • Cash on Delivery (CoD): Available for Indian warehouse orders above ₹499. A flat CoD fee of ₹49–₹99 applies depending on order value. CoD orders are confirmed by call before dispatch — please ensure you answer our call.
📦 CoD NoteCoD orders are not shipped without call confirmation. CoD is not available for bulky items, electronic products, limited edition items, or orders under ₹499.

Tracking Your Order

Once your order is shipped, you'll receive a confirmation email or WhatsApp message with a tracking number. Please ensure your phone number and email address are correct at checkout. Track your order using the link provided in the message.

Delivery Addresses

We deliver to both residential and business addresses across India. Please double-check your shipping address during checkout — changes cannot be made once the order is placed. If your order is returned due to an incorrect address, a re-shipping fee will apply.

Order Cancellations & Modifications

Changes to your order, including shipping address, cannot be made once processing begins. Indian warehouse orders can be cancelled within 18 hours of placing the order. After that, the order cannot be modified or cancelled.

Missing or Delayed Orders

In the rare event of a missing or significantly delayed order, please contact our support at care@kawaiiworld.in in case of a fake delivery attempt by the courier, please contact us within 24 hours of the product showing as delivered.

Holiday Shipping

During festive and holiday seasons, shipping timelines may be extended due to higher order volumes. We recommend placing your orders in advance to avoid disappointment.

Returns Due to Shipping Issues

If your order is returned to us due to an incorrect address or failure to collect the package, a re-shipping fee will apply before we resend your order.